Last updated: March 26, 2026
Quality Assurance
We stand behind the quality of our products. If there is a manufacturing defect affecting the functionality of your item, please contact us within 30 days of receipt for a resolution.
Service Commitments
Order Support: We are available to help with order modifications, cancellations, and tracking inquiries.
Product Inquiries: Have a question about sizing or materials? Reach out before you buy.
After-Sales Support: We handle returns, exchanges, and warranty claims efficiently.
Response Time
We strive to respond to all inquiries within 24 business hours.
Contact Us
For any service-related requests:
Email: info@cotooppaxi.sbs
Phone: +1 (805) 444-8248Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (PT)